ePublishing Knowledge BaseePublishing Knowledge BaseePublishing Knowledge Base Reports and AnalyticsWhen downloading a User Manager report as an Excel file, why do I see an error when trying to open an Excel file?

When downloading a User Manager report as an Excel file, why do I see an error when trying to open an Excel file?

Most likely, the error is caused because Excel has a maximum character for a single cell of 32,767 characters. The Excel-generated report will truncate any cell that has more than 32,760 characters to prevent errors when opening the report.

If you need to have more than 32,760 characters in a cell, we recommend that you change your desired report format to XML.

Questions? Contact your Project Manager.