ePublishing Knowledge BaseePublishing Knowledge BaseePublishing Knowledge Base Managing the websiteHow do I clear the cache on my site? I need to get a fix up quickly!

How do I clear the cache on my site? I need to get a fix up quickly!

You've made an update to an article or your site's navigation and the change needs to be live immediately. We have a link to clear your site's cache. Any user who has access to the Super Admin role will be able to access this functionality.

My site isn't updating as quickly as I think it should when I add new content. Why?

 

Clearing the cache

Found under the Sys Admin menu, if the link to Clear Cache is available to you

After clearing the cache, the following message appears.

What do you do now?

  1. Simply close the clear cache overlay window.
  2. Refresh the page you were looking to update.

What happens when you clear the cache?

We do several things when clearing the cache.

  • Clear the database cache
  • Clear the webserver cache
  • Clear the several other systems that keep your site running smoothly and quickly

After you clear the cache, you may find the first few pages you look at load slower than normal. This is because the cache needs to be built back up.

What is a cache for a website?

A cache is a repository for stored data that is used to expedite the process of retrieving data. There are several types of caches, including webpage caches, hardware caches, software caches and memory caches. Caches are used to speed up a process so that data does not have to be recomputed or fetched from its original location and, therefore, saves time. The greater the requests that can be served from the cache, the quicker system performance becomes. A cache hit is when a program checks the cache for previously stored information and finds it. A cache miss is when the data is not found within the cache and the program must look to a larger, slower memory source.

Internet browsers use caching to store HTML web pages by storing a copy of visited pages and then using that copy to render when you re-visit that page. If the date on the page is the same date as the previously stored copy, then the computer uses the one on your hard drive rather than re-downloading it from the internet.

(content from Symantec)

Talk to your project manager if you have questions about what is cached on your site.