How do I manage store orders?
The ePublishing Order Manager allows you to review product purchases and may act as a rudimentary order fulfillment system. This article will show you how to view and manage orders through ePublishing.
1. Access the Order Manager by clicking Orders under Revenue on your dashboard.
2. If you are searching for a specific product or user, search by order ID, offer codes, product name/ID, or the purchaser's email address.
You can also just scroll through your list of order that appears.
You may also set a date range for the orders you'd like to view using the filters toggle.
3. To export all orders from your search results click the export button after performing your search.
4. To view details of a specific order, click on the blue text under customer.
Search results will show the Order ID, User, the total spent, and when the order was placed.
5. After clicking on the order, you will see the following details of the order.
6. To track fulfillment, select the appropriate status of the order on the dropdown.
7. If you are tracking fulfillment, select a Fulfillment date by clicking Pick a Date and add notes.
